Privacy Policy

We collect the following information when you use our website: • **Contact information**: name, email address, phone number, company • **Browsing data**: pages visited, visit duration, browser type • **Technical data**: IP address, device type, operating system • **Cookies**: to enhance your user experience

We use your data to: • Respond to your contact requests and quotes • Improve our services and website • Send you information about our products and services (with your consent) • Analyze site usage to optimize user experience • Comply with our legal obligations

We never sell your personal data. We may share your information with: • **Service providers**: web hosting, analytics, email marketing • **Business partners**: only with your explicit consent • **Legal authorities**: if required by law

Our site uses cookies for: • **Essential cookies**: site functionality (mandatory) • **Analytics cookies**: Google Analytics to understand site usage • **Marketing cookies**: personalized advertising (with your consent) You can manage your cookie preferences in your browser settings.

We implement technical and organizational security measures: • SSL/TLS encryption for all communications • Secure servers with firewall • Restricted access to personal data • Regular backups • Compliance with international security standards

Under GDPR, you have the following rights: • **Right of access**: view your personal data • **Right to rectification**: correct inaccurate data • **Right to erasure**: delete your data ("right to be forgotten") • **Right to portability**: receive your data in a structured format • **Right to object**: refuse processing of your data • **Right to restriction**: limit processing in certain cases To exercise your rights, contact us at: privacy@wapiki.com

We retain your personal data as long as necessary: • **Contact data**: 3 years after last contact • **Customer data**: duration of contractual relationship + 5 years • **Analytics data**: 26 months maximum (Google Analytics) • **Cookies**: depending on their type (from session to 13 months maximum)

Your data may be transferred to countries outside the European Union, including: • **United States**: for hosting and cloud services (AWS, Google) • **Safeguards**: standard contractual clauses, Privacy Shield (where applicable) We ensure that all transfers comply with GDPR requirements.

Our services are not intended for persons under 16 years of age. We do not knowingly collect personal data from children. If you believe a child has provided us with data, contact us immediately.

We may update this privacy policy periodically. The last update date is shown at the top of this page. Significant changes will be notified to you by email or via a banner on our site.