You can request the deletion of your Wapiki account and associated data at any time.
If you can log in, this is the fastest way: 1. Open Wapiki (app or website) and log in. 2. Go to "Settings". 3. Tap "Delete my account", then confirm. Deletion is immediate and permanent.
If you no longer have access to your account, send an email to support@wapiki.com from the address linked to your account, with the subject "Account deletion". We verify your identity and process the request within 30 days at most.
— Your account and profile (name, email, phone). — Your listings (products, real estate, vehicles) and any shop you may have. — Your messages, favorites, and preferences.
To comply with our legal and accounting obligations, order and transaction history is kept in a restricted form for the period required by law, then deleted or anonymized. This data is no longer linked to an active profile and is used only where legally required (accounting, disputes).
You can also request the deletion of specific data without closing your account (for example your listings, messages, or search history). Write to support@wapiki.com specifying the data concerned; we process the request within 30 days.